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If you discover damage to the building, your first step is to preserve evidence of the loss. That means you should:

  • Take steps to mitigate the damage.
  • Photograph the conditions, carefully identifying the area of the building, the location of the damage, and preserving the evidence within the photos.
  • Save any physical damage that has separated from the building.
  • Assess the potential damage to tenants.
  • Evaluate your legal and ethical obligation to inform tenants or customers.
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filing an insurance claim